TradesAI

Privacy Policy

Last updated: March 23, 2026

1. Introduction

TradesAI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our Service. By using TradesAI, you consent to the practices described in this policy.

2. Information We Collect

We collect information you provide directly, including: • Email address (via the dashboard access form and demo request form) • Full name, phone number, company name, industry, team size, and message (via the demo request form) • UTM parameters and referral source (automatically captured from your visit) We also collect information automatically: • IP address • Browser user agent • Referring URL • Pages visited and interactions with the Service

3. How We Use Your Information

We use the information we collect to: • Provide and maintain the Service • Respond to your demo requests and inquiries • Send you information about the Service (only if you have opted in) • Analyze usage patterns to improve the Service • Prevent fraud and enforce our Terms & Conditions • Comply with legal obligations

4. AI Chat Data

When you use the AI assistant in the dashboard, your messages are sent to a third-party AI provider (currently Google Gemini) to generate responses. We do not store your chat conversations on our servers. Chat messages are processed in real-time and are not retained after your session ends. The AI provider may process your messages according to their own privacy policy.

5. Third-Party Services

We use the following third-party services to operate TradesAI: • Supabase — database hosting for demo request data • Google Gemini — AI model powering the dashboard assistant • Vercel — website hosting and serverless functions • FeltSense Email Capture — centralized email collection across our products Each third-party service has its own privacy policy governing how they handle your data. We only share the minimum data necessary for each service to function.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Demo request data is retained to follow up on your inquiry. You may request deletion of your data at any time by contacting us at hello@tradesai.com.

7. Your Rights

Depending on your jurisdiction, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your information • Object to or restrict processing of your information • Withdraw consent at any time To exercise any of these rights, contact us at hello@tradesai.com. We will respond within 30 days.

8. Cookies & Local Storage

TradesAI uses browser local storage (not cookies) to remember your preferences: • Email gate completion status (expires after 24 hours) • Onboarding wizard completion • Guided tour completion These are stored locally in your browser and are not transmitted to our servers. You can clear this data at any time through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted connections (HTTPS). However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at https://tradesai.com/privacy. If we make material changes, we will notify you via the Service or by email. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at hello@tradesai.com.